1. Refund Policy
Due to the highly customized nature of our consulting services, we do not offer a standard refund policy. Instead, we evaluate refund requests on a case-by-case basis within the framework of the terms previously agreed upon at the start of service delivery. Here are a few considerations we take into account when processing a refund request:
- The extent to which the project has been completed and the resources already invested.
- The specific reasons for the refund request and any unforeseen circumstances that might affect project continuation.
- Compliance with any milestones or conditions outlined in the initial service agreement. We strive to handle all refund inquiries with fairness and to accommodate client needs while balancing the commitments made during our engagement.

2. Delivery Policy
Our services are delivered according to the specifications laid out in the personalized service agreements. Delivery typically includes, but is not limited to, the following components:
- Scheduled consultation sessions conducted via virtual meetings, calls, or in-person where applicable.
- Ongoing communication throughout the project to ensure that all deliverables align with your business objectives.
- Periodic reviews and updates to discuss progress and any adjustments needed. We commit to meeting agreed-upon deadlines and to keeping you informed throughout the process, ensuring that our service delivery meets your expectations.

3. Return Policy
Given the intangible nature of consulting services, traditional returns do not apply. However, we are committed to client satisfaction and offer the following measures to ensure quality:
- Continuous collaboration with clients to adjust strategies and outputs as the project progresses.
- Provision for revisions of work based on feedback within the scope of the agreed project deliverables.
- Open lines of communication to discuss any concerns or changes in project direction. Our approach is proactive; we aim to resolve any issues before they require remedial action, ensuring alignment with your strategic goals.

4. Cancellation Policy
Cancellation terms are specified within each individual service agreement to provide clarity and mutual understanding. Here are key elements typically covered in our cancellation policies:
- Notification requirements: Clients are asked to provide notice within a specified period before canceling the service to minimize disruptions.
- Cancellation fees: Depending on the timing of the cancellation and the amount of work already completed, a cancellation fee may apply to cover costs incurred.
- Handling of partially completed work: We discuss options for the transfer of any outcomes or results of the work completed up to the point of cancellation.
We endeavor to be flexible and understanding in the face of changing circumstances, working with our clients to find the most satisfactory resolution in the event of a cancellation.